Frequently Asked Questions
Everything you need to know about your BURGA shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the USA and Europe, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or custom-made products are final sale and cannot be returned.
Will my phone case provide adequate protection?
Yes, our 'Tough' case range features a dual-layer design with a silicone interior and a hard-shell exterior to provide maximum drop protection without sacrificing style.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Every BURGA product comes with a 12-month limited warranty that covers manufacturing defects. This does not include normal wear and tear or accidental damage.
Do you ship worldwide?
Absolutely. We ship to over 100 countries globally. Shipping costs and delivery times will be calculated at checkout based on your specific location.